Smart Site AI + ServiceTitan
The complete contractor growth stack. Smart Site AI captures and qualifies leads with AI. ServiceTitan dispatches your team and manages the job. Seamlessly connected so leads flow automatically.
Smart Site AI handles the phones and chat. ServiceTitan handles dispatching and operations. Together, you never miss a lead again.
Why This Combo Works
Two platforms. Zero overlap. Complete coverage from lead to invoice.
Smart Site AI
Handles everything before the job is booked.
- AI Voice Agent
24/7 call answering -- never miss a lead
- Missed Call Text-Back
Instant SMS when you cannot answer
- Lead Qualification
Service type, urgency, budget, location
- Automated Follow-Up
SMS and email sequences that nurture leads
- AI Chat + Forms
Website visitors convert 24/7
- Reputation Management
Automated review requests after jobs
ServiceTitan
Handles everything after the lead is captured.
- Dispatching + Scheduling
Route the right tech to every job
- Estimating + Proposals
Build and send professional estimates
- Invoicing + Payments
Bill customers and collect payments
- Reporting + Analytics
Track revenue, performance, and KPIs
- Customer Management
Full CRM with service history
Integration Workflow
From first contact to completed job -- fully connected.
Lead calls, chats, or submits a form
Smart Site AI captures the lead instantly -- phone, web chat, or form submission.
AI qualifies the lead
Service type, urgency, budget, and location are captured and scored automatically.
Qualified lead pushed to ServiceTitan
Contact details, job type, and qualification notes are sent directly to ServiceTitan automatically in real-time.
ServiceTitan dispatches the right technician
Your dispatcher sees the new job with all details pre-populated and assigns the right tech.
Job completed -- Smart Site AI triggers review request
After the job is marked complete, Smart Site AI automatically sends a review request to the customer.
Key Integration Points
What connects between Smart Site AI and ServiceTitan.
Contact / Lead Sync
New leads created in ServiceTitan automatically with contact details, job type, and qualification notes from the AI conversation.
Job Creation
Qualified leads generate new jobs in ServiceTitan with service details pre-populated. Your dispatcher is ready to assign a tech immediately.
Status Updates
Job progress in ServiceTitan syncs back to Smart Site AI for complete visibility. Know when jobs are scheduled, in progress, and completed.
Communication History
Call transcripts and chat logs from Smart Site AI are attached to customer records in ServiceTitan. Full context on every interaction.
Imagine the Impact
Here is what this integration looks like for a typical contractor using ServiceTitan.
Plumbing Company + ServiceTitan + Smart Site AI
The situation: You run a plumbing company and use ServiceTitan to manage your dispatch. But your office closes at 5 PM, and emergency plumbing calls keep coming in all night. Those leads go to voicemail -- and most never call back.
With Smart Site AI + ServiceTitan: Smart Site AI's Voice Agent answers every incoming call for you, qualifies the emergency (burst pipe vs. dripping faucet), collects the customer's address, and creates a new job in ServiceTitan automatically. Your dispatcher sees new jobs first thing in the morning -- or immediately for emergencies.
Booked jobs
Missed calls
Lead capture
Want a feature-by-feature breakdown?
See exactly where Smart Site AI and ServiceTitan overlap and where they complement each other.
View Full ComparisonFrequently Asked Questions
How much does the integration cost?
There is an additional setup fee to connect Smart Site AI with ServiceTitan. The cost depends on the depth of integration your business needs -- from basic lead syncing to full two-way data flow. Schedule a free consultation to discuss your specific requirements and pricing.
Does Smart Site AI integrate directly with ServiceTitan?
Yes. Smart Site AI connects to ServiceTitan through a secure, officially supported integration. Qualified leads captured by AI are pushed directly into ServiceTitan as new contacts and jobs. The connection works with all ServiceTitan plans.
What data gets synced between Smart Site AI and ServiceTitan?
Contact details (name, phone, email, address), job type and service details, urgency level, call transcripts and chat logs, lead qualification notes, and job status updates all sync between the two platforms.
Do I need a specific ServiceTitan plan for the integration?
No. The Smart Site AI integration works with all ServiceTitan plans. No enterprise or premium tier required.
How quickly do leads appear in ServiceTitan?
Leads are pushed to ServiceTitan in real-time. As soon as Smart Site AI qualifies a lead, the contact and job details are created in ServiceTitan so your dispatcher can act immediately.
Can Smart Site AI replace ServiceTitan?
No, and it is not designed to. Smart Site AI and ServiceTitan solve different problems. Smart Site AI handles lead capture, qualification, and follow-up. ServiceTitan handles dispatching, scheduling, estimating, and invoicing. Together they form a complete contractor growth stack.
Ready to Connect Smart Site AI with ServiceTitan?
Schedule a free consultation to discuss your ServiceTitan integration setup. We will walk you through exactly how the two platforms connect.