Privacy Policy

Introduction

Shortstack Digital LLC, doing business as ContractorSmartSite.ai ("we," "us," or "our"), operates the website located at contractorsmartsite.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you interact with our website. This includes:

• Contact forms and consultation requests: name, email address, phone number, and business information
• AI demo requests: name and phone number
• Chat widget interactions: any information you provide through our live chat feature

Information Collected Automatically

When you visit our website, certain information is collected automatically, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source
• Device type (desktop, mobile, tablet)

Analytics and Tracking

We use Google Analytics and Google Tag Manager (GTM-KDQ79MHD) to collect and analyze information about how visitors use our website. Google Analytics uses cookies and similar technologies to gather data such as page views, session duration, bounce rate, and user demographics.

Google Analytics may collect information about your online activities across different websites and services. For more information about how Google uses your data, visit Google's Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Cookies

Our website uses cookies -- small text files stored on your device -- to enhance your browsing experience and enable analytics. The types of cookies we use include:

• Essential cookies: Required for basic website functionality
• Analytics cookies: Used by Google Analytics to track website usage and performance
• Third-party cookies: Set by our service providers for chat functionality and other features

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and consultation requests
• To provide, maintain, and improve our services
• To send you information about our services that you have requested
• To analyze website usage and optimize user experience
• To detect and prevent fraud or abuse
• To comply with legal obligations

Third-Party Services

We use the following third-party services that may collect or process your data:

• Vercel: Our website hosting provider. Vercel may collect server logs including IP addresses. Vercel Privacy Policy
• Sanity CMS: Our content management system used to manage website content. Sanity processes data in accordance with their privacy practices. Sanity Privacy Policy
• LeadConnector (HighLevel): Our chat widget and lead management platform. Information you provide through the chat widget is processed by LeadConnector.
• Google Analytics / Google Tag Manager: Used for website analytics and tracking as described above.

We do not sell your personal information to third parties. We only share your data with the service providers listed above as necessary to operate our website and services.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions and consultation requests are retained for the duration of our business relationship and for a reasonable period thereafter. Analytics data is retained in accordance with Google Analytics' data retention settings.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at info@contractorgrowth.io. We will respond to your request within 30 days.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS, and we use industry-standard encryption for data in transit. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@contractorgrowth.io, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: